Provincial Tourism Statistics Workshop

The Tourism Sector in South Africa was identified as one of the key sectors that contributes to the country’s economy through job creation and economic growth. The collection of tourism statistics and information allows for the monitoring and evaluation of the performance of the sector as well as the contribution to the economy. 


The use of tourism statistics and information by both public and private sector requires that the information provided be accurate and reliable to inform proper planning, strategy and policy development, and decision-making. It has been noted that most of the key tourism statistics used to monitor the performance of the tourism sector are collected at national level with some provinces also collecting similar statistics which is not available at provincial level. 


The Department of Tourism identified a need for key stakeholders responsible for the collection of tourism statistics at national level to engage with key officials responsible for tourism statistics at provincial level to ensure that there is among others, the same understanding on the methodologies as well as concepts and definitions used to collect tourism statistics to ensure synergy and standardisation going forward. 


The Department has partnered with key stakeholders that are part of the Inter-Departmental Tourism Statistics Committee which consists of members from Statistics South Africa (Stats SA), Department of Home Affairs, South African Tourism (SA Tourism) as well as the Tourism Business Council of South Africa (TBCSA) which represents the private sector.


The Department saw a need to conduct a Provincial Tourism Statistics Workshop for members of the Provincial Tourism Statistics Committee which was established in 2022. The workshop will be held from 25 to 27 July 2023.


The main purpose of the workshop includes on among others to capacitate key officials responsible for tourism statistics at the provincial level on understanding the process of collecting key tourism statistics as well as indicators used for reporting as well as the process of quality assuring the tourism statistics collected at provincial level.  


DAY 1: 25 JULY 2023 | TIME: 09:00 - 17:15 ​​​

08:00 - 08:50RegistrationDepartment of Tourism (Secretariat)


Facilitator: Ms​ Anemé Malan - Department of Tourism

09:00 - 09:15​​Welcome and Opening RemarksMs Anemé Malan: Department of Tourism
09:15 - 09:30Purpose of the WorkshopMs Anemé Malan: Department of Tourism
09:30 - 10:00Importance of Statistics and Stats SA role in producing official statistics (General)Mr Sierage De Klerk: Stats SA
10:00 - 10:30SASQAFMs Gemma Bouwer: Stats SA
10:30 - 11:00Official Tourism Definitions: (Process followed in developing the definitions and key tourism definitions)Ms Lydia Machitje: Department of Tourism

11:00 - 11:30TEA BREAK

11:30 - 11:45Importance and Usage of Tourism Statistics: Private SectorTBCSA
11:45 - 12:15Importance and Usage of Tourism Statistics: Local GovernmentMr Mxolisi Mchunu: SALGA
12:15 - 12:35Partnerships on Tourism Statistics at National Level

Ms Nonkqubela Silulwane:

Department of Tourism

12:35 - 13:00Partnerships on Tourism Statistics at Provincial Level


1.  Mr Abraham Jansen: Free State

2.  Mr Edwell Matukane: Limpopo

13:00 - 13:45LUNCH​


Facilitator: Mr Melusi​ Mngomezulu - South African Tourism

13:45 - 14:30Collection and Processing of Migration DataMs Rika Anker: DHA
14:30 - 15:00Processing of Tourist Arrivals Data: (Including the Production of Tourism and Migration Report, Annual Tourism Report)Mr Tshwaro Gae/ Ms Duduzile Mazibuko: Stats SA
15:00 - 15:30Collection of Other Inbound Tourism Data: (Departure Survey, Forecasting of Key indicators, Process of Developing Tourism Performance Reports)

Mr Mukhovhe Metshiavha: SA Tourism

15:30 - 16:00Tourism Dashboards Overview: (Arrivals, International Key Measures, Domestic Key Measures, Provincial Dashboards)Mr Vongani Sambo: SA Tourism
16:00 - 16:30Collection of Inbound Tourism Statistics at Provincial Level


1.  Ms Eva Marumo: Western Cape

2.  Mr Jean Theron: Eastern Cape

16:30 - 17:00Augmentation of Inbound Statistics at Provincial LevelMs Pinky Masemola: Gauteng
17:00 - 17:15​Summary and ClosureFacilitator

​DAY 2: 26 JULY 2023 | TIME: 08:30 - 16:45​ ​ ​


Facilitator: Mr Solly Molayi - Statistics South Africa​

08:30 - 09:00Difference between SA Tourism and Stats SA Domestic Tourism SurveysMs Lydia Machitje: Department of Tourism
09:00 - 09:30Domestic Tourism Survey Processes: (Including Process to Develop the Domestic Survey Reports as well as Challenges)Ms Refilwe Molatlhegi: SA Tourism
09:30 - 10:00Domestic Tourism Survey Processes: (Including the Process to Develop the Domestic Survey Reports and Challenges)Ms Brenda Mosima/ Ms Dorcas Nkosi: Stats SA
10:00 - 10:30Domestic Tourism Surveys at Provincial Level


1.  Mr Wayne Tifflin: KwaZulu-Natal

2.  Mr Jeff Mabunda: North-West

10:30 - 11:00Augmentation of Domestic Statistics at Provincial LevelMr Jacobus Verster: Mpumalanga​
11:00 - 11:30TEA BREAK​
11:30 - 12:15

Tourist Accommodation Survey and Food and Beverage Survey

  • Monthly
  • Annual


Ms Joyce-Essel Mensah: Stats SA



Mr Itani Magwaba: Stats SA

12:15 - 12:45Data and Statistics for Graded EstablishmentsMr Karabo Moshoete: SA Tourism
Net Promote Scores (NPS)Mr Mbongeni Dhliwayo: SA Tourism
12:45 - 13:15Accommodation Surveys in Provinces


1.  Mr Edwell Matukane: Limpopo

2.  Mr Jeff Mabunda: North-West

13:15 - 14:00LUNCH​​
14:00 - 14:30Aviation DataMr Mpho Rambau: ACSA
14:30 - 15:00Other data Sources: Data licenses

Ms Morongwa Moraladi, Mr Mbongeni Dhliwayo,

Mr Vongani Sambo: SA Tourism


Ms Crystal Munthree: Department of Tourism

15:00 - 15:20National Tourism Information and Monitoring System DataMr Theto Modjadji: Department of Tourism
15:20 - 16:00Impact of Business Events in SAMs Morongwa Moraladi: SA Tourism
Impact Studies on Tourism EventsMr Andile Mlawu: Northern-Cape
16:00 - 16:30Framework for Tourism Events Impact StudiesDr Kholadi Tlabela: Department of Tourism
16:30 - 16:45Summary and ClosureFacilitator

​DAY 3: 27 JULY 2023 | TIME: 08:30 - 15:00​ ​ ​


Facilitator: Ms Nonkqubela Silulwane - Department Of Tourism​

08:30 - 09:15

Labour Force Survey and Employment Data Cuts for

Tourism Industries

Mr Ndivhuwo Gangazhe: Stats SA
09:15 - 09:45Tourism Satellite Account – Development ProcessMr Riaan Grobler: Stats SA
09:45 - 10:30Quarterly Tourism Employment EstimatesMs Lydia Machitje: Department of Tourism
10:30 - 10:45Briefing on Breakaway SessionsMs Nonkqubela Silulwane: Department of Tourism
10:45 - 13:00



Inbound Tourism Statistics

Facilitator: Mr Riaan Grobler - Stats SA

  • Current Challenges
  • Recommended Solutions
  • Proposed Implementation plan
  • Proposed Partnerships​

Domestic Tourism Statistics

Facilitator: Mr Jeff Mabunda - North West

  • Current Challenges
  • Recommended Solutions
  • Proposed Implementation plan
  • Proposed Partnerships​

Other Statistics and Impact of Tourism

Facilitator: Mr Melusi Mngomezulu - South African Tourism

  • Current Challenges
  • Recommended Solutions
  • Proposed Implementation plan
  • Proposed Partnerships
13:00 - 14:00​LUNCH​

14:00 - 14:45Feedback from Breakaway SessionsReps from Breakaway Sessions
14:45 - 14:55Summary and Way forwardFacilitator
14:55 - 15:00Closing RemarksMs Anemé Malan: Department of Tourism​


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