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1.1. The National nt of Tourism identified Universal Access in Tourism as an important initiative to enhance South Africa’s competitiveness. Universal Access in Tourism responds to United Nations World Tourism Organisation’s (UNWTO) Global Code of Ethics for Tourism: (Article 2.2) which states that:“Tourism activities should respect the equality of men and women, that they should promote human rights and, more particularly, the individual rights of the most vulnerable groups, notably children, the elderly, the handicapped, ethnic minorities and indigenous people.”
Definition of terms
1.2. Accessibility: refers to the measure of the extent to which products and services are used by a person with disability as effectively as can be used by the person without disabilities. Accessibility should enable persons with disabilities to live independently and participate fully in all aspects of life. Persons with disabilities should be able to access, on an equal basis with others, the physical environment, transportation, information and communications – including information and communications technologies and system- and other facilities and services open or provided to the public, both in urban and rural areas.