National Tourism Information and Monitoring System (NTIMS) Data Collection Pilot Programme


The Department of Tourism is required through Tourism Act No. 3 of 2014 under Section 5(a) and (b) states that the Minister must establish a National Tourism Information and Monitoring System for collecting, recording, managing, analysing and disseminating information and data on tourism; and monitoring developments and trends in tourism.

Information on tourism businesses

The Minister may for purposes of planning, and with a view to the development and growth in the tourism sector, establish and maintain a database of information on tourism businesses.

The Minister may for the purposes of subsection (1) of Act No. (3), by notice in the Gazette, determine the categories of tourism businesses that may provide information, and may in this regard determine:
  • The period within which information is to be provided

  • The form and manner for providing information

  • The information which must be provided, which must, in relation to each tourism business, at least include
    • the name and form of the tourism business;
    • the geographical area of operation;
    • the nature of services, facilities or products it provides;
    • particulars relating to the classification and grading of the tourism business;
    • statistics and information of the services, facilities or products it offers; and
    • information as to the extent it provides facilities which are accessible to people with disabilities, children and the aged;

Background of the project

The information to be collected will assist and enable the department to get a clearer perspective of the supply side of tourism products and services, and their respective concentration and geographical spread.

How will this information be collected?

The Department has trained and placed data collectors in all respective municipalities across the country. The data collectors will be using mobile devices to collect the required information that will be stored on secure storage locations.
The data collectors can be identified by their official identity cards bearing their name and ID number, and uniform bearing the Department of Tourism’s corporate identity.

Implementation agencies

The Department has appointed service providers to act as implementing agencies to assist with the process of data collection. The implementing agencies shall schedule an appointment for a data collection interview at a convenient time at your premises between 08:00 and 17:00.

The following implementing agencies have been appointed in the provinces as indicated:

​Eastern Cape cluster​
Eastern Cape cluster.jpg
​Free State & Northern Cape cluster
Free State and Northern Cape cluster.jpg

​NTIMS data collection pilot programme dates:
  • 4 to 6 December 2019 in the Eastern Cape

  • 10 to 12 December 2019 in the Free State & Northern Cape.​