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Minister Hanekom to launch NW Service Excellence Legacy Committee and engage with community
Minister Hanekom to launch NW Service Excellence Legacy Committee and engage with community
​​​​Minister Derek Hanekom will announce the members of the Legacy Committee who will serve as Service Excellence Ambassadors for the Dirapeng Group at a breakfast event that will be held at Madikwe – North West province. The breakfast event will be followed by an Imbizo. 

The Dirapeng group recently participated in the Department’s Service Excellence Integrated Product Support programme. The programme aims to assist tourism products to develop a Service Excellence culture in terms of its operations and processes, through the application of the Service Excellence Strategy and Standards.

The Minister will also engage with the North West community on tourism issues.  The focus will be on the progress made since his 2015 visit to the province. 

Members of the media are invited to attend as follows

Date : 18 March 2017
Venue : Madikwe Lodge - North West
Time : 07h00 – 14h00

Programme: 

​​DAY 1: 17 MARCH 
TIMEEVENT DESCRIPTION
15h00PICK UP MEDIA AT CENTRAL PLACE IN NORTH WEST [tbd]
15h00 – 18h00MEDIA TRAVELS TO MADIKWE LODGE and overnight at the lodge
- Media to be accommodated at the lodge
​​DAY 2: 18 MARCH 
TIME​EVENT DESCRIPTION
07H00 – 11h00SERVICE EXCELLENCE LEGACY COMMITTEE LAUNCH 
STAKEHOLDER ENGAGEMENT BEGINS
11H00 – 13h00IMBIZO
13h00 – 13h30​MEDIA INTERVIEWS WITH MINISTER AND MEC
FOCUS: ISSUES DISCUSSED AT  THE 2015 STAKEHOLDER ENGAGEMENT

​Kindly confirm your attendance by no later than 13 March 2017 to:

Mr Thapelo Mohale  
Telephone: +27 (0) 12 444 6619