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Tourism Sector Support Services
Branch Structure
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Branch Structure
Title:
Mr
Surname:
Ngomane
Name:
Sipho
Branch:
Tourism Sector Support Services
Designation:
Chief Director
Component:
Tourism Sector HR Development
Telephone:
+27 (0) 12 444 6435
Fax:
Email:
SNgomane@tourism.gov.za
Purpose:
To manage and facilitate efficient management and implementation of tourism sector human resource development initiatives
Functions:
Coordinate efficient management of tourism sector human resource development governance. Provide effective and efficient planning and implementation of tourism sector human resource development initiatives.
Title:
Mr
Surname:
Ndhuma
Name:
Makamu
Branch:
Tourism Sector Support Services
Designation:
Director
Component:
Tourism Sector HRD and Governance
Telephone:
+27 (0) 12 444 6510
Fax:
Email:
nmakamu@tourism.gov.za
Purpose:
To coordinate efficient management of tourism sector human resource development governance
Functions:
Facilitate appropriate governance of tourism sector human resource development through institutional arrangements Facilitate the professionalisation and continued development of tourism sector human resource development. Implementation of advocacy and awareness capacity building initiatives
Title:
Vacant
Surname:
Name:
Branch:
Tourism Sector Support Services
Designation:
Director
Component:
Programme Planning and Support
Telephone:
+27 (0) 12 444 6639
Fax:
Email:
Purpose:
To provide effective and efficient Planning and Implementation of Tourism Sector HRD initiatives
Functions:
Facilitate community participation in project planning. Conduct needs analysis to identify and address skills gaps Manage the implementation of training projects. Monitor training programmes to ensure compliance. Initiation of tourism sector human resource development interventions to address training and educational needs Identification of foreign education and training opportunities/needs
Title:
Mr
Surname:
Mankge
Name:
Mathibela
Branch:
Tourism Sector Support Services
Designation:
Director
Component:
Tourism BBBEE Sector Transformation
Telephone:
+27 (0) 12 444 6569
Fax:
Email:
mmankge@tourism.gov.za
Purpose:
To coordinate the implementation of tourism B-BBEE codes to enhance sector transformation
Functions:
Provide B-BBEE Liaison and administrative support to the Tourism B-BBEE Charter Council. Facilitate sector transformation on tourism B-BBEE codes
Title:
Mr
Surname:
Langalibalele
Name:
Bekithemba
Branch:
Tourism Sector Support Services
Designation:
Director
Component:
Responsible Tourism
Telephone:
+27 (0) 12 444 6515
Fax:
Email:
BLangalibalele@tourism.gov.za
Purpose:
To coordinate, manage and implement all departmental programmes for responsible tourism
Functions:
Provide an integrated response to tourism and environmental management Facilitate implementation of responsible tourism guidelines
Title:
Mr
Surname:
Simango
Name:
Soza
Branch:
Tourism Sector Support Services
Designation:
Director
Component:
Enterprise Development
Telephone:
+27 (0) 12 444 6465
Fax:
Email:
ssimango@tourism.gov.za
Purpose:
To coordinate the implementation of the Enterprise Development Programme pillars for the enhancements of transformation and tourism support services
Functions:
Manage the continuous development of the information portal, coordinate on line training programmes and control the call centre services of the Enterprise Development programme Facilitate tourism market access training and coordinate market opportunities for emerging enterprises Manage the development and support of tourism small, medium and micro-sized enterprise's (SMME)
Title:
Mr
Surname:
Sibeko
Name:
Thulani
Branch:
Tourism Sector Support Services
Designation:
Director
Component:
Domestic Tourism Facilitation
Telephone:
+27 (0) 12 444 6477
Fax:
Email:
TSibeko@tourism.gov.za
Purpose:
To coordinate implementation and reporting on the Domestic Tourism Growth Strategy programme
Functions:
Provide expert advice in the development of policy and regulations to support the growth of Domestic Tourism. Develop and implement action plans and interventions to support strategy implementation, aligned to national objectives particularly for people from designated groups. Establish and manage strategic partnerships to support and promote Social Tourism initiatives
Title:
Ms
Surname:
Mathopa
Name:
Lizzy
Branch:
Tourism Sector Support Services
Designation:
Chief Director
Component:
Tourism Visitor Services
Telephone:
+27 (0) 12 444 6426
Fax:
Email:
lmathopa@tourism.gov.za
Purpose:
To manage and co-ordinate information integrity and facilitates accurate information for traveling
Functions:
Facilitate the enhancement and development of visitor services programmes and complaints Coordinate, manage and implement all departmental programmes for tourist guiding. Develop and implement programmes to support tourism at local level
Title:
Vacant
Surname:
Name:
Branch:
Tourism Sector Support Services
Designation:
Director
Component:
Tourism Visitor Services and Complaints Management
Telephone:
+27 (0) 12 444 6438
Fax:
Email:
MSesele@tourism.gov.za
Purpose:
To facilitate the enhancement and development of visitor services programmes and complaints
Functions:
Facilitate the enhancement and development of visitor services programmes Develop a well-managed system regarding visitor complaints into ensure continued consumption of the services
Title:
Ms
Surname:
Pillay
Name:
Uveshnee
Branch:
Tourism Sector Support Services
Designation:
Director
Component:
Tourism Guiding Management
Telephone:
+27 (0) 12 444 6386
Fax:
Email:
upillay@tourism.gov.za
Purpose:
To coordinate, manage and implement all departmental programmes for tourist guiding services
Functions:
Manage programmes to ensure the growth, development and improved quality of the tourist guiding sector. Monitor industry trends and sector compliance and provide appropriate interventions for improvement
Title:
Mr
Surname:
Matlala
Name:
Jeremia
Branch:
Tourism Sector Support Services
Designation:
Director
Component:
Provincial and Local Government Coordination
Telephone:
+27 (0) 12 444 6707
Fax:
Email:
JMatlala@tourism.gov.za
Purpose:
To develop and implement programmes to support tourism at local level
Functions:
Co-ordinate and manage intergovernmental relations and tourism development programmes Co-Ordinate and manage all local government programmes of the Department Encourage IGR stakeholder relations for the promotion of tourism development in local spaces Establish convene and maintain institutional arrangements for engagements with relevant stakeholders In the local government sector Develop and implement a programme for capacity building for local government practitioners regarding tourism development at a local level Monitor and analyse local government planning (IDPss) for tourism development Identify and propose areas for government intervention, norms and standards guidelines Facilitate the implementation of programme collaboration with local government structures (SALGA, RTOs, LTOs, NGOs and municipalities, etc)
Title:
Vacant
Surname:
Name:
Branch:
Tourism Sector Support Services
Designation:
Director
Component:
Provincial and Local Government Coordination
Telephone:
+27 (0) 12 444 6717
Fax:
Email:
Purpose:
To develop and implement programmes to support tourism at local level
Functions:
Co-ordinate and manage intergovernmental relations and tourism development programmes Co-Ordinate and manage all local government programmes of the Department Encourage IGR stakeholder relations for the promotion of tourism development in local spaces Establish convene and maintain institutional arrangements for engagements with relevant stakeholders In the local government sector Develop and implement a programme for capacity building for local government practitioners regarding tourism development at a local level Monitor and analyse local government planning (IDPss) for tourism development Identify and propose areas for government intervention, norms and standards guidelines Facilitate the implementation of programme collaboration with local government structures (SALGA, RTOs, LTOs, NGOs and municipalities, etc)
Title:
Mr
Surname:
Meyer
Name:
Berhnard
Branch:
Tourism Sector Support Services
Designation:
Chief Director
Component:
Tourism Incentives Programme
Telephone:
+27 (0) 12 444 6580
Fax:
Email:
bmeyer@tourism.gov.za
Purpose:
To manage the establishment of capital and non-capital tourism incentives to promote and encourage tourism development and growth
Functions:
Manage and administer capital incentive programme in terms of project proposals and claims Manage and administer non-capital incentive programme in terms of applications and claims
Title:
Mr
Surname:
Nakkooda
Name:
Cassim
Branch:
Tourism Sector Support Services
Designation:
Director
Component:
Capital Incentives
Telephone:
+27 (0) 12 444 6582
Fax:
Email:
cnakkooda@tourism.gov.za
Purpose:
To manage and administer capital incentive programme in terms of project
Functions:
Manage the implementation of project proposals for tourism capital investment incentives Manage the processing of capital incentive claims
Title:
Ms
Surname:
Nhlapho
Name:
Mangi
Branch:
Tourism Sector Support Services
Designation:
Director
Component:
Non Capital Incentives
Telephone:
+27 (0) 12 444 6333
Fax:
Email:
mnhlapho@tourism.gov.za
Purpose:
To manage and administer non-capital incentive programme in terms of applications and claims
Functions:
Manage the implementation of applications for market access programme. Manage the processing of non-capital incentive claims