Branches


Branch: CHIEF OPERATING OFFICER

Chief Operating Officer

Mr Dirk van Schalkwyk

Tel.: +27 12 310 3560Fax:+27 12 320 1135 Email: dvschalkwyk@tourism.gov.za

PURPOSE:

  • To provide strategic leadership, centralised administration, executive support and corporate services.

FUNCTIONS:

  • Coordinate and provide corporate affairs services.
  • Provide outreach and strategic communications support, build and manage a positive image of the Minister, Deputy Minister and the Department.
  • Provide legal support services.
  • Provide business performance and risk management service including Public Entities and the promotion and alignment of national, regional and international strategic partnerships.
  • Provide a financial and supply chain management service.
  • Provide an internal audit service.

Directorate: Coordination and Administration (Office of the COO)

Ms Nomzamo Bhengu

Tel.: +27 12 310 3429 Email:nomzamob@tourism.gov.za

PURPOSE:

  • To provide administrative and executive support to the Office of the Chief Operating Officer.

FUNCTIONS:

  • Provide document management services to ensure proper delivery in terms of submission requirements, format and contents,
  • Coordinate Branch Performance Agreements, and Branch activities
  • Coordinate Branch planning and reporting,
  • Provide Branch administration activities,
  • Provide Secretariat Service for COO, DG and Minister’s meetings.

Chief Directorate: Business Performance, Strategic Partnership s and Risk Management

Chief Director: Vacant

 

PURPOSE:

  • To provide a business performance and risk management service including Public Entities and promote and align national, regional and international strategic partnerships

FUNCTIONS:

  • Provide strategic management, policy coordination and risk management services,
  • Manage the office of the Director-General and provide strategic support in order to ensure efficient and effective service delivery of the departmental mandate,
  • Provide international relations services.

Directorate: Performance Management, Coordination and Stakeholder Relations

Director: Mr Livhuwani Nemuthenga

Tel.: +27 12 310 3009 Email:lnemuthenga@tourism.gov.za

PURPOSE:

  • To provide strategic management, policy coordination and risk management services.

FUNCTIONS:

  • To provide for intergovernmental and interdepartmental coordination and advocacy and to manage strategic, and business planning support across the organisation, monitor performance towards the achievement of outputs and provide content for executive engagements in Cluster and Cabinet processes to ensure efficiency in High-Level Government Decision Making engagements,
  • To provide for intergovernmental and interdepartmental coordination and advocacy and a stakeholder relations service,
  • Manage the funding and performance of Public Entities.

Directorate: Office of the Director-General

Director: Vacant

 

PURPOSE:

  • To manage the office of the Director-General and provide strategic support in order to ensure efficient and effective service delivery of the departmental mandate

FUNCTIONS:

  • Provide executive support to the DG
  • Provide an overall administration function in the office of the Director General  as it relates to, document management (electronic and manual), quality control of all incoming and outgoing documents
  • Manage Parliamentary Liaison for the department.

Directorate: International Relations

Director: Ms Patience Molokoza

Tel.: +27 12 310 3409Fax:+27 12 322 5754 Email:pmolokoza@tourism.gov.za

PURPOSE:

  • To provide international relations services.

FUNCTIONS:

  • Manage multilateral and bilateral engagements,
  • Manage strategic issues arising from international engagements,
  • Position South Africa in the global tourism main stream,
  • Manage the identification of opportunities at international fora in pursuit of core business,
  • Monitor the implementation of signed international agreements/ Memorandum of Understanding.

Chief Directorate: Communications

Chief Director: Mr Trevor Bloem

Tel.: +27 12 310 3631 Email: tbloem@tourism.gov.za

PURPOSE:

  • To provide outreach and strategic communications support, build and manage a positive image of the Minister, Deputy Minister and Department.

FUNCTIONS:

  • Manage and produce electronic communication products, exhibitions, internal communication, publications, the corporate identity and branding of the department,
  • Manage an effective external communications service and support to enable the department to respond positively to its communication needs.

Directorate: Corporate Communications

Director: Mr Jay Singh

Tel.: +27 12 310 3311 Email: jsingh@tourism.gov.za

PURPOSE:

  • To manage and produce electronic communication products, exhibitions, internal communication, publications, the corporate identity and branding of the department.

FUNCTIONS:

  • Establish and maintain a unified corporate identity for the department, manage the departmental brand in all its manifestations and to give guidance to all components in the department,
  • Provide internal communication services and advice, develop and manage an electronic communication and information services to the department.

Directorate: External Communications

Director: Vacant

 

PURPOSE:

  • To manage an effective external communications service and support to enable the department to respond positively to its communication needs.

FUNCTIONS:

  • Provide an effective and efficient media liaison and media monitoring function to the Department,
  • To manage intergovernmental, communications and content provision and call centre services.

Office of the Chief Financial Officer

Chief Financial Officer: Mr Ralph Ackermann

Tel.: +27 12 310 3684Fax:+27 12 320 8866 Email:rackermann@tourism.gov.za

PURPOSE:

  • To manage financial and supply chain management services to the department.

FUNCTIONS:

  • Manage the effective and efficient procurement of goods and services to the department in order to ensure proper implementation of the department’s key focus areas and in particular transformation in SCM,
  • Provide accounting and internal control support services to the Department.

Directorate: Financial Management

Director: Ms Benedicta Mogaladi

Tel.: +27 12 310 Fax:+27 12 320 8866 Email:bmogaladi@tourism.gov.za

PURPOSE:

  • To provide accounting and internal control support services to the Department.

FUNCTIONS:

  • Manage an efficient and effective bookkeeping system and financial control within the Department, ensuring compliance of the prescribed financial procedure and methods, to implement and maintain systems to analyse financial information,
  • Manage an efficient and effective Accounting section within the Department, ensuring compliance of the prescribed financial procedures and methods,
  • Obtain funding for the department through the Medium Term Expenditure Framework process, adjusted estimates and section 16 of the Public Finance Management Act and co-ordinate, manage and control the voted funds from a budget perspective.

Directorate: Supply Chain Management

Director: Vacant

 

PURPOSE:

  • To manage the effective and efficient procurement of goods and services to the department in order to ensure proper implementation of the department’s key focus areas and in particular transformation in SCM.

FUNCTIONS:

  • Provide an effective and efficient service of acquiring and procuring goods and services and asset management to the department to ensure proper implementation of the department’s key focus areas in particular transformation in acquisition and asset management,
  • Provide effective and efficient procurement of goods and services to the department in order to ensure proper implementation of the department key performance areas and in particular transformation in SCM.

Directorate: Internal Audit

Director: Vacant

 

PURPOSE:

  • To provide an independent appraisal of the Department`s internal state of affairs, through the evaluation and improvement of risk management, control and government processes.

FUNCTIONS:

  • Manage the internal audit process that will provide an oversight of systems, processes and operations within the organisation,
  • Ensure that a risk management system is in place that will ensure an efficient and effective Auditing Coverage Plan
  • Co-ordinate the activities of Internal Audit and External Audit,
  • Coordinate the activities of the Audit Committee i.t.o. National Treasury and Institute of Internal Auditors prescripts,
  • Assist the department, including management, regarding the compliance with laws and regulations in order to maintain optimum service levels.

Chief Directorate: Corporate Affairs

Chief Director: Mr Albert Mafanele

Tel.: +27 12 310 3631Fax:+27 12 320 0314 Email:amafanele@tourism.gov.za

PURPOSE:

  • To coordinate and provide corporate affairs services.

FUNCTIONS:

  • Provide a strategic human capital management and maintenance services,
  • Manage and promote employee development in the department,
  • Manage Buildings Management and Administrative Support Services to meet the operational and strategic needs of the department,
  • Manage and support the network ICT infrastructure and the development of architecture and business solutions,
  • Provide an administrative and financial support services towards the Chief Directorate: Corporate Affairs.

Directorate: Human Capital Management

Director: Mr Adolphus Mokgesi

Tel.: +27 12 310 3269 Email:amokgesi@tourism.gov.za

PURPOSE:

  • To provide a strategic human capital management and maintenance services.

FUNCTIONS:

  • Provide organisational development, job evaluation and knowledge management services,
  • Manage human capital planning, provisioning, service benefits and conditions of service.

Directorate: Information Communication Technology

Director: Mr Ernst Karg

Tel.: +27 12 310 3408Fax: +27 12 320 2621 Email:ekarg@tourism.gov.za

PURPOSE:

  • To manage and support the network ICT infrastructure and the development of architecture and business solutions.

FUNCTIONS:

  • Provide ICT support and maintenance of back & front-end production services,
  • Coordinate and manage the establishment, maintenance and accessibility of accumulated environmental geo-reference data sets on the Local Area Network, Internet (GIS server) and Intranet.

Directorate: Buildings Management and Administration Support Services

Director: Ms Nonhlanhla Ngcobo

Tel.: +27 12 310 3933Fax:+27 12 320 1712 Email:nngcobo@tourism.gov.za

PURPOSE:

  • To manage Buildings Management and Administrative Support Services to meet the operational and strategic needs of the department.

FUNCTIONS:

  • Provide executive support, building maintenance projects and facilities management to the department ,
  • Manage the travel and accommodation requirements for the department,
  • Provide security and transport services to the department.

Directorate: Employee Development

Director: Vacant

 

PURPOSE:

  • To manage and promote employee development in the department.

FUNCTIONS:

  • Provide strategic human resources development, performance and probations management services,
  • Manage, coordinate and facilitate equity and special projects, OHS, employee wellness and sound working relations in the department.

Chief Directorate: Legal Services

Director: Vacant

 

PURPOSE:

  • To provide a high quality legal service that enables the department to deliver on its mandates. 

FUNCTIONS:

  • Assist the department to improve co-operative and corporate governance, improved service delivery and promotion of empowerment,
  • Provide corporate legal advice on a range of issues related to its functions,
  • Provide the law reform initiatives related to and emanating from the Department,
  • To provide litigation process management for the Department,
  • Manage legal review processes in collaboration with line function.

Directorate: Legal Services

Director: Ms Mmaditonki Setwaba

Tel.: +27 12 310 3615Fax:+27 12 320 0314 Email:msetwaba@tourism.gov.za

PURPOSE:

  • To provide a high quality legal service that enables the department to deliver on its mandates. 

FUNCTIONS:

  • Assist the department to improve co-operative and corporate governance, improved service delivery and promotion of empowerment,
  • Provide corporate legal advice on a range of issues related to its functions,
  • Provide the law reform initiatives related to and emanating from the Department,
  • To provide litigation process management for the Department,
  • Manage legal review processes in collaboration with line function.

 

Branch: Tourism Development

Deputy Director General: Tourism Development

Ms Sindiswa Nhlumayo

Tel.: +27 12 310 3858 Fax: +27 12 320 4740 Email: snhlumayo@tourism.gov.za

PURPOSE:

  • To facilitate and support the development of an equitable tourism sector

FUNCTIONS:

  • Manage product and enterprise development
  • Facilitate the development of tourism infrastructure projects under the Expanded Public Works Programme through the use of labour intensive methods targeting the unemployed, youth, women the disabled and SMMEs
  • Manage Sector Transformation
  • Provide a comprehensive administrative and operational support service

Chief Directorate: Product & Enterprise Development

Post (Vacant)

Tel.: Fax: Email:

PURPOSE:

  • To manage product and enterprise development

FUNCTIONS:

  • Facilitate product development
  • Promote enterprise development

Directorate: Product Development

Director: Ms Naledi Nkula

Tel.: +27 12 310 3893Fax: +27 12 320 4740 Email: nnkula@tourism.gov.za

PURPOSE:

  • To facilitate product development.

FUNCTIONS:

  • Promote Rural Development
  • Facilitate National Events
  • Develop Niche Tourism Products
  • Develop Investment Promotions

 

Directorate: Enterprise Development

Director: Ms Leonore Beukes

Tel:+27 12 310 3474  Fax: Email: lbeukes@tourism.gov.za

PURPOSE:

  • To promote enterprise development.

FUNCTIONS:

  • Facilitate Enterprise Development
  • Provide Enterprise Support
  • Provide Market Access services


Chief Directorate: Social Responsibility Implementation

Chief Director: Ms Lerato Matlakala

Tel.: +27 12 310 3812Fax: Email: lmatlakala@tourism.gov.za

PURPOSE: 

  • To facilitate the development of tourism infrastructure projects under the Expanded Public Works Programme through the use of labour intensive methods targeting the unemployed, youth, women the disabled and SMMEs
     
    FUNCTIONS:
  • Provide and manage the on-line Project Management System
  • Provide a comprehensive management service to initiate and implement projects 
  • Conduct project planning, initiation and related administrative & operational support service
  • Provide a comprehensive administrative and operational support service

Directorate: Programme Management System

Director: Mr Thami Manana

Tel.: + 27 12 310 3623Fax: + 27 12 320 7541Email: tmanana@tourism.gov.za

PURPOSE:

  • To provide and manage the on-line Project Management system

FUNCTIONS:

  • Conduct system analysis, development and reporting
  • Ensure system maintenance, training and support


Directorate: Programme Planning & Support

Director: Mr Jonga Khuhlane

Tel.: +27 12 310 3621 Fax:+27 12 322 0767 Email: jkhuhlane@tourism.gov.za

PURPOSE:

  • To provide a comprehensive management services to implement projects 

FUNCTIONS:

  • Monitor projects implementation and contract management
  • Provide local government support

Directorate: Programme Management

Director (Vacant)

Tel.: Fax: Email:

PURPOSE:

  • To provide a comprehensive management services to implement projects 

FUNCTIONS:

  • Monitor projects implementation and contract management
  • Provide local government support

Chief Directorate: Sector Transformation

Chief Director: Ms Beulah Mosupye

Tel.: +27 12 310 3196Fax: +27 12 320 4992 Email:bmosupye@tourism.gov.za

PURPOSE:

  • To manage Sector Transformation

FUNCTIONS:

  • Manage Tourism sector code implementation in the public sector and provide stakeholder liaison services
  • Manage Tourism sector code implementation in the private sector

Directorate: Tourism Sector Code Implementation In Public Sector

Director (Vacant)

Tel.: Fax: Email:

PURPOSE:

  • To manage Sector Transformation in the public sector

FUNCTIONS:

  • Stakeholder consultation and awareness creation
  • Support tools
  • Ensure annual reporting by public sector
  • Implement incentives
  • Communication and awareness
  • Consolidation of stakeholder reports

Directorate: Tourism Sector Code Implementation In Private Sector And Stakeholder Liaison

Director (Vacant)

Tel.: Fax: Email:

PURPOSE:

  • Manage Sector Transformation in the private sector and provide stakeholder liaison services

FUNCTIONS:

  • Stakeholder consultation and awareness creation
  • Support tools
  • Ensure annual reporting by private sector
  • Implement incentives
  • Provide stakeholder liaison, communication and awareness services
  • Consolidation of stakeholder reports

 

Branch: Tourism Growth

Deputy Director General

Ms Bulelwa Seti

Tel: +27 12 310 3525 Fax: +27 320 1975 Email: bseti@tourism.gov.za

PURPOSE:

To promote the growth, competitiveness and quality of the tourism sector

FUNCTIONS:

  • Manage Consumer Protection and Responsible Tourism practices
  • Manage sustained and efficient human capital to grow a service oriented and world class tourism
  • Provide a comprehensive administrative and operational support service

Chief Directorate: Consumer Protection & Responsible Tourism

Vacant

PURPOSE: 

To promote service standards and compliance in Tourism
 
FUNCTIONS:

  • Provide National Tourist Guide registrar services
  • Provide Tourism Consumer Protector support services

Directorate: Responsible Tourism

Director: Mr. Bekithemba Langalibalele

Tel.:+27 12 310 3830Fax: Email:blangalibalele@tourism.gov.za

PURPOSE:

To promote Responsible Tourism practices in the Tourism Industry covering both demand and supply.

FUNCTIONS:

  • Promote efficient and responsible usage of Energy and other Natural Resources Coordinate climate change initiatives
  • Promote Climate Change initiatives aimed at encouraging the Tourism Industry to respond to Tourism impact on and contribution to Climate Change and Global warming.
  • Implement programmes and initiatives promoting Universal Access to tourism products, attractions and services, by all sectors of South Africa’s society.

 

Chief Directorate: Capacity Building

Chief Director: Vacant

Tel: Fax: Email:

PURPOSE:

To manage Consumer Protection and Responsible Tourism practices

FUNCTIONS:

  • Promote service standards and compliance in Tourism
  • Promote Responsible Tourism practices in the Tourism Industry covering both demand and supply.


Directorate: Consumer Protection

Director: Dr Joseph Raputsoe

Tel.: +27 12 310 3687 Fax: +27 12 322 5754Email: jraputsoe@tourism.gov.za

PURPOSE: 
To promote service standards and compliance in Tourism.

 
FUNCTIONS:

  • Provide National Tourist Guide registrar services
  • Provide Tourism Consumer Protector support services

Chief Directorate: Capacity Development

Chief Director

Tel.: Fax: Email:

PURPOSE:

To manage sustained and efficient human capital to grow a service oriented and world class tourism
 
FUNCTIONS:

  • Facilitate the existence of policy and plans for efficient management and implementation of tourism HRD initiatives
  • Develop a service excellence culture and ethos and the implementation of Service Excellence initiatives


Directorate: Human Capital Development & Governance

Director: Ms Nozuko Ngozi

Tel.: +27  12 310 3903Fax: +27  12 310 320Email: nngozi@tourism.gov.za

PURPOSE:

To facilitate the existence of policy and plans for efficient management and implementation of tourism HRD initiatives

FUNCTIONS:

  • Develop policies, conduct planning and provide governance advice for the effective management of HRD initiatives
  • Provide effective and efficient implementation of Human Resource Development initiatives

Directorate: Service Excellence

Director: Ms Mothepane Sesele

Tel.: +27  12 310 3322Fax: +27  12 322 5754 Email: mmothepanei@tourism.gov.za

PURPOSE:

To develop a service excellence culture and ethos and the implementation of Service Excellence initiatives

FUNCTIONS:

  • To facilitate the existence of policies and plans to ensure effective and efficient service excellence initiatives
  • Promote effective and efficient implementation of service excellence initiatives

Branch: Policy, Research, Monitoring & Evaluation

Deputy Director General:

Mr Victor Tharage

Tel: 90120 3103911 Email: Vtharage@tourism

PURPOSE:

To ensure strategic Tourism policy development, research, planning, monitoring and evaluation.

FUNCTIONS:

  • Manage policy development and planning
  • Facilitate research, information and knowledge management
  • Provide a comprehensive administrative and operational support service

Chief Directorate: Policy Development And Evaluation

Chief Director: (Vacant)

Tel.:Fax: Email:

PURPOSE:

To manage policy development and planning

FUNCTIONS:

  • Manage policy reform
  • Manage monitoring and evaluation of the Tourism sector

Directorate: Policy Reform

Director: (Vacant)

Tel.:+27 12 310 3830Fax: Email:blangalibalele@tourism.gov.za

PURPOSE:

To mange policy reform

FUNCTIONS:

  • Develop national policy, strategy and alignment of the tiers of Government
  • Provide support on Legislative Review

 

Directorate: Monitoring And Evaluation

Director:Ms Lydia Mbonde

Tel: +27  12 310 3858Fax: +27  12 320 4740 Email: lmbonde@tourism.gov.za

PURPOSE:

To manage monitoring and evaluation of the Tourism sector

FUNCTIONS:

  • Conduct National monitoring and evaluation (including entities)
  • Conduct Provincial and Local monitoring and evaluation.


Chief Directorate: Research, Information & Knowledge Management

Director: (Vacant)

Tel.: Fax: Email:

PURPOSE: 

To facilitate research, information and knowledge management

FUNCTIONS:

  • Ensure proper execution of Tourism research
  • Ensure facilitation of proper knowledge management

Directorate: Research

Director: (Vacant)

Tel.:Fax:Email:

PURPOSE:

To ensure proper execution of Tourism research

FUNCTIONS:

  • Provide tourism research support for informed decision making
  • Manage the development of Tourism indicators and the provision of annual Tourism trends
  • Monitor the performance of the tourism sector and provide relevant statistics for informed decision making


Directorate: Knowledge Management

Director: (Vacant)

Tel.: Fax: Email:

PURPOSE: To ensure facilitation of proper knowledge management

FUNCTIONS:

  • Develop and maintain the GIS database
  • Develop and maintain a knowledge library
  • Provide information centre services in all the provinces